Get the 2026 budget loaded into the model before Q1 close
Two months without budget data is a governance gap. The leadership team needs variance reporting to manage spend. Eric/EAV should prioritize this for the March model update.
Owner: Eric Adams (CFO) · Timeline: By Mar 31
Audit Feb-26 cohort quality against discount tier
With discount rate at 7.7%, segment the 15,697 new subscribers by offer type. If heavily discounted cohorts show elevated Month-1 churn (>32%), tighten promotional targeting to protect LTV.
Owner: Growth team · Timeline: Mid-April (when Feb cohort Month-1 data is available)
Accelerate Amazon to 15% of revenue by year-end
At $490K and 87% YoY growth, Amazon is the most capital-efficient growth channel. PPC at 10% of Amazon revenue is well within margin tolerance. Test increasing PPC budget by 20% ($10K/month) and measure incremental ROAS.
Owner: Amazon team · Timeline: Test in April
Investigate and sustain Café product cost improvements
Product costs dropping from 47.6% to 35.0% in one month is dramatic. Determine whether this is a menu change, waste reduction, or one-time supplier credit — and lock in the structural improvements.
Owner: Café operations · Timeline: By Apr 15
Develop a skip-to-cancel intervention for Month 3-5 subscribers
Skip rate jumps from 25.5% at Month 2 to 40.1% at Month 5. This is the critical window where subscribers decide between staying engaged or drifting. Test targeted content, product recommendations, or a 'skip saver' offer in this window.
Owner: Retention/CX team · Timeline: Test design by Apr 1